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How to run an Agentless Inventory scan on multiple computers from the Core...
DescriptionHow to run agentless inventory scans on multiple computers from the core? This would run the agentless inventory scan on multiple computers at a time using lddiscover.exe. Use LDDiscover.exe...
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How to limit or prevent software scanning on specific devices or drives.
How to limit or prevent software scanning on specific devices or drives. DescriptionThis article is for LANDesk Administrators that have file servers or other devices where running a full software...
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What information Application Suites is designed to return.
Update: As of 9.0 SP2 the inventory object is called "Add or Remove Programs" instead of Application Suites. The scanner uses the same logic and criteria as listed below to gather that data. What...
View ArticleCreate a query to show computers that haven't scanned in for x days
You can use some sql statements when creating a query to make them more dynamic. One example is to create a query showing machines that haven't scanned in for more than x days. So choose Computer item...
View ArticleDatabase Repair Utility (DBRepair.exe download)
Download Download dbrepair85.zip for LANDesk 8.5 through 8.7 databases. Download dbrepair8.8.zip for LANDesk 8.8 databases. Download dbrepair06022011.zip for LANDesk 9.0 and 9.5 databases. Compatible...
View ArticleInventory Scanner Switches
WinMac*nixDescription/A=<N>Timeout Seconds/BADisable BIOS string scan/BBDisable printing of paths in the MIF file for files found/D=<path>-d=<path>Begin software scan in this...
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Event ID 0: Invalid Pointer Error in Application Log on the Core Server
DescriptionThe description for Event ID ( 0 ) in Source ( LANDesk Inventory Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display...
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How to scan for custom registry information using LANDesk
Description Need to configure LANDesk to scan for a new registry value and include that value as part of the LANDesk Client device's inventory. ResolutionLDMS 9.0 and older 1. On the core server,...
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The IP address of the managed device isn't updated - the IP address of the...
Environment LANDESK Management Suite 9.x Issue After having changed IP address on a managed device, the inventory data in Management Console keeps showing the old IP addressThe Management Console...
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How to create a query to differentiate between Desktops and Laptops/Notebooks
How to create a query to differentiate between desktops and laptops using the existing inventory information that is gathered by LANDesk Creating a query that returns laptops/notebooks 1) Open the...
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New Data File Extension inventory attribute
Versions affected: LDMS 9.5 SP1 A new feature to come with LDMS 9.5 service pack one is to detect and report on the size, location and name of date files with the extensions .ost and .pst. Outllook...
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Using Software License Monitoring on a Roll-up Core
Overview Applies to LANDesk Management Suite 8.8 In enterprise or multi-core environments a Roll-up Core is a useful tool to gather information and report on a large scale. Some users may find it...
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Add Internet Explorer 10+ to the Inventory and query from it
Purpose Microsoft changed the registry keys for Internet Explorer from version 9 to version 10. Here is the workaround to get the correct inventory version listed. This guide will show you how to...
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Error Message: "We cannot verify the platform!" in LDSCN32.log file
Environment: LDMS - All Versions Description: On the managed device, in the file "C:\Program Files (x86)\LANDesk\LDCLient\LDISCN32.log, you may see some lines specifying the error message; "We cannot...
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LANDESK Inventory Landing Page
Inventory for LANDESK Management SuiteThe article's listed below are applicable to LANDESK Management Suite 9.0 and/or 8.8.If you want to review additional content regarding this component, please use...
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New Data File Extension inventory attribute
Versions affected: LDMS 9.5 SP1 A new feature to come with LDMS 9.5 service pack one is to detect and report on the size, location and name of date files with the extensions .ost and .pst. Outllook...
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DB Thread Configuration
Configuring DB threads for LANDesk inventory can be a great tool for larger environments who receive a lot of inventory on a daily basis. This is generally reserved for those environments that adhere...
View ArticleInventory Scan Fails to Connect to Core Through Cloud Service Appliance (CSA)
Issue: Upgraded Cloud Service Appliance (CSA) to version 4.3, and have an agent configured with "Client Connectivity" to communicate through the Cloud Service Appliance (CSA). Adaptive Settings has...
View ArticleDevice Control / Inventory Inquiry
Question:Is there a way to tell if a USB device was plugged into a device around a specific date range while also displaying the drive letter that would have been associated? Answer:It isn't something...
View ArticleInventory: Tablets are showing as workstations
Problem: Tablets are showing as workstations Resolution: Installed Service Pack 2. With the installation of Service Pack 2: The Inventory Scanner functionality was changed: Now, if the scanner detects...
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