LANDesk Inventory: Windows Event Viewer Application Log Error - Violation of...
Windows Event Viewer Application Log Error: Database exception: 0f45.7c20d6b2c818fc1.SCN, LDInv.dll-2147217873Violation of PRIMARY KEY constraint 'XPKBluetooth'. Cannot insert duplicate key in object...
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Incorrect screen resolution in inventory
Problem: I'm working on an issue where I'd like to collect screen resolution information for several devices, but I quickly found that the "Video" -> "Resolution" data is very unreliable. In fact,...
View ArticleInventory Crash Due to Corrupt WMI
Issue: It appears that the inventory scanner can crash unexpectedly due to corrupt WMI registry data being queried. You may notice the following in your log LDISCN32.logTue, 27 May 2014...
View ArticleInstalling and Configuring a New Rollup Core in LANDesk 9
This document will guide the user through installing the LANDesk Rollup Core Utility and creating a database forthat purpose.
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Inventory won't update on 9.6 Event ID 4114 in Event Viewer - Scan file from...
Symptoms Agent installs successfully, but inventory will not update. Scans go immediately to the error scan folder. In the Application view in Event Viewer, it shows the following Error: Cause...
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10 simple checks to Troubleshoot Inventory - Devices not updating, Duplicated...
Purpose There are many different reasons why Inventory is not processed, updated or duplicated. This article will address the most common ones. Verify the Processing of Inventory Scans The inventory...
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Database Repair Utility (DBRepair.exe download)
Download Download dbrepair85.zip for LANDesk 8.5 through 8.7 databases. Download dbrepair8.8.zip for LANDesk 8.8 databases. Download dbrepair06022011.zip for LANDesk 9.0 and 9.5 databases. Compatible...
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How to generate an inventory output file from client machine for LANDESK...
Environment:LDMS8.8 or later Description:During inventory troubleshooting LANDESK support may request an inventory output file (xxx.scn) for further troubleshooting.Here is the way to generate the...
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Icons for Inventory in Network View
Queston: What do the Icons represent in Network View -> All Devices ? Answer: *Note - You can update the agent and health status for devices one at a time as you select them in the Network View,...
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How to generate an inventory output file from MAC client machine for LANDesk...
DescriptionDuring inventory troubleshooting LANDesk support may request an inventory output file (xxx.scn) for further troubleshooting.Here is the way to generate the inventory file from the MAC client...
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CPU Count Reported by Inventory is not Correct
CPU Count Reported by Inventory is not Correct This issue is generally due to the user not looking at the correct location in inventory to find the total number of processors. Keep in mind that the OS...
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Inventory Scanner doesn't read HDD serial numbers correctly
Environment:This applies to LDMS 9.5, SP1, SP2 Description:In scenario where you'd like to utilize LDMS and the Inventory Scanner to read HDD serial numbers from your nodes you may encounter the...
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General Inventory Status Guide
Below is a list of messages and status that are returned to the console. At this point these are the most common messages that are returned during an inventory scan. RequestingShown when first...
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The Inventory Server can get into a hung state where it accepts scans, but...
EnvironmentLANDESK Management Suite 9.0LANDESK Management Suite 9.5 DescriptionIt has been found in some instances that the Inventory Server gets into a state where it accepts scans, but does not...
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How to extend the Inventory Scanner capabilities
Introduction The LANDesk Inventory Scanner (LDISCN32.EXE) is able to scan and report back to the Core Server a huge amount of information but time to time collect some more, specific, information from...
View ArticleHow to retrieve the Run registry key from the clients and store it in the...
For Version 8.8 and 9.0Introduction Modifying the LDAPPL3.TEMPLATE is possible to retrieve form the clients the registry values that we need but the only limitation is that we need to know in advance...
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The IP address of the managed device isn't updated - the IP address of the...
Environment LANDESK Management Suite 9.0LANDESK Management Suite 9.5LANDESK Management Suite 9.6 Issue After having changed IP address on a managed device, the inventory data in Management Console...
View ArticleLANDESK Management Suite 9.6 inventory documentation
The links below go to the LANDESK Help Center user documentation:Inventory scanning overviewOptimizing inventory scanningViewing inventory dataTracking inventory changesConfigure inventory change...
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Detecting and handling orphaned data in your databases / how to delete items...
I - Introduction:II - WHEN does this happen? WHY does this happen?III - Preparations:IV - Identifying & Fixing The Problem:WARNING:IV.A - Step 1 - Identify Affected Devices/Items.IV.B - Step 2 -...
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