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Event ID 0: Invalid Pointer Error in Application Log on the Core Server
DescriptionThe description for Event ID ( 0 ) in Source ( LANDesk Inventory Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display...
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How to scan for custom registry information using LANDesk
Description Need to configure LANDesk to scan for a new registry value and include that value as part of the LANDesk Client device's inventory.DescriptionResolutionLDMS 9.0 and olderLDMS 9.5 and...
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Duplicate Device IDs overwriting Inventory records in Endpoint Manager
This article addresses how to resolve a specific issue with inventory records being overwritten due to duplicate device IDs in your environment caused by a misconfigured image or an imaging process...
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Database Exception: Error Committing on Table...Increased column size might...
Description: This document describes how to resolve "Database Exception" errors found in a core servers Event Viewer. Event ID 4100 and sourced from the "Landesk Inventory Server". Database...
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Inventory Scan reports HPScanner Error -- Invalid data in file
Inventory Scan reports HPScanner Error -- Invalid data in file C:\ProgramData\LANDESK\Data\HPScanner.exe.dat This is caused by HPScanner.exe picking up data that the inventory scanner can't handle....
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Error: "The Inventory Server Did Not respond" when running Inventory Scan
IssueCausesResolutionIncorrect or old core server nameTest for DNS Issues (Modify the Windows Host File)IIS Default Website Bindings (2016 only)Blocked or Unapproved client access certificates (2016...
View ArticleIssue: LDAPWHOAMI.exe process crashes when an inventory is run on some...
Issue In LDMS 2016, you notice an issue when an inventory is run on some managed computers. A crash of the LDAPWHOAMI.exe process is automatically logged in the Windows events log as follows: Log...
View ArticleHow to get inventory IE add-ons information
Solution We can create a custom field which is described in this article: http://community.ivanti.com/ For IE add-ons we can use this registry keys: Browser Helper Objects - Browser plug-ins which are...
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Error: "CBA 8, no certificates were found on the core server" while...
IssueWhen attempting to perform an Inventory scan or Patch and Compliancescan request from Windows Console the Status of requested actions returns the Results seen below. Although this indicates that...
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Issue: Inventory scan shows "Not specified" in results column
Issue When requesting an inventory scan from the core the "Status of requested actions" dialog displays "Not Specified" in the results column. Cause When requesting a scan...
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How to query for devices updated by Inventory since X
Description This Article describes how to build a query that will return device that have been Updated by Inventory within X. Where X can be specified within hours. In this example I will show...
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How to Include Contents of LDAPPL3.INI in inventory
Description In this article, you will learn how to include the contents of INI Files into Inventory. In this example, we will use the Inventory scanner's configuration file "LDAPPL3.INI" How To Login...
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How To Disable Agentless Scanning
DescriptionThis document contains the steps needed in order to disable agentless scanning with the LDMS environment. Note: The agentless scanning feature is disabled by default. If you have not...
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Issue: Inventory Scans Not Processing due to Error 413 in Proxyhost/IIS logs.
IssueWhen attempting to receive Inventory scans on the core from a device the scans never make it to the \ldscan folder. Upon checking the Proxyhost.log file within the C:\Program Files...
View ArticleIssue: Agentless Scanning Not Working
IssueSome LANDESK administrators reported an issue with the agentless scanning where it is not bringing any results although they have followed all of the required steps to get it completely configured...
View ArticleIssue: Unable to get a user name to start LANDESK Agentless Manager
IssueWhen attempting to enable the LANDESK Agentless Manager on an agent device, within the SelfElectController.log the following error is seen: Sat, 05 Nov 1955 16:38:10 InstallService: Unable to get...
View ArticleAbout New Inventory Features in EPM 2017.1
The attached document details the new changes to Inventory in Ivanti Management Suite. The most notable additions include:Hostname for Hyper-V VMsOS Cluster InformationSQL server attribute...
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Issue: "The system cannot find the file specified" when running Inventory Scan
IssueWhen launching an inventory scan from the console, you get the following error: The system cannot find the file specified Running inventory scans from the client goes through, but doesn't seem to...
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Error: Event viewer error 4100 - Database Exception
IssueWhen a device that is discovered through UDD/XDD sends in its first inventory scan to the core server, the following message is seen in the Windows Event Viewer: The message states: LANDESK...
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Issue: Custom registry configuration not showing up in the database
Description It is often beneficial to gather various registry keys from clients and put that information in the LANDesk database. Getting this process to work can be tricky at times. The information...
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