Description
Need to configure LANDesk to scan for a new registry value and include that value as part of the LANDesk Client device's inventory.
Resolution
LDMS 9.0 and older
1. On the core server, modify the following file with a text editor: (ie. notepad)
C:\Program Files\LANDesk\ManagementSuite\ldlogon\ldappl3.template
(samples attached)
2. Scroll down to the section called Registry Info
3. Add a new line following this syntax:
KEY='VALUE PATH', 'VALUE', 'INVENTORY BRANCH'
where 'VALUE PATH' is the path where the registry value is located (i.e. HKLM\Software); 'VALUE' is the name of the value that you would like LANDesk to scan (i.e. MyValue); 'INVENTORY BRANCH' is the branch in the LANDesk inventory tree where this new value needs to be saved (i.e. CUSTOM DATA.)
4. Save the LDAPPL3.TEMPLATEfile and close the text editor.
5. Open the LANDesk Management Suite Console.
6. Go to Tools | Reporting/Monitoring | Manage Software List
7. Click on 'Make Available to Clients'
8. Clients will start sending the custom registry information along with their next full inventory scan.
9. Go to Configure | Services | Inventory and select the 'Unknown Items' Button. Here you need to finfd the item you are scanning for and allow it.
10. Run the full inventory again and the item will appear in the inventory of the device.
The registry value being scanned must have a value. For example, a zero-length binary value with no value will not scan.
This topic is also covered in the User's Guide's page number 454. Attached are a sample LdAppl3.template file and a word document with more details.
Note: In order to be able to read this registry value, appropriate security settings must be in place.
LDMS 9.5 and newer
With the 9.5 version you have two choices, follow the same steps as for 9.0 or use the Core Console.
To access the GUI in the console as below, go to Reporting / Monitoring > Manage Software List > Right click on Registry Items > Add
Once you have configured your inventory scanner using the Core Console you will then want to select the Make Available To Clients button (
) in the Manage Software List Menu and this will distrubute your changes to your devices. Then you can submit inventory on various machines to test your new changes.
Create Reports on new Custom Data
The following steps will help you create a report to view the newly created custom registry key.
1. Go to Tools> Reporting/Monitoring
2. Right click on My Reports and select New Custom Report
3. Give the report a name and description
4. Click the New button under the Query section
5. Select the Custom Data inventory value and insert it with an Exists function
6. Select the Select Columns button
7. Add the Custom Data value into the viewable column information to see the value of the key
8. Click Save and OK and then run the report.