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How to check for Microsoft Office version 32-bit or 64-bit in inventory
Description: This document's purpose is to assist in adding the Microsoft Office bitness to custom data in Inventory, where it then can be queried once reported in a client's inventory....
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How To: Add Chrome Extensions To Inventory
Overview This guide goes over how to add chrome extensions to inventory. Doing so requires the use of a custom powershell script, attached to this document. You can also view the script's source...
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How To: Add Local Shares and Network Drives to Inventory
Overview This document goes over the process to add shares and mapped network drives to a device's inventory record. This process uses the script attached to the document.This script IS NOT supported...
View ArticleGatherProducts.Exe Info
What is GatherProducts.Exe? Software license monitoring automatically gathers data on what files are associated with which discovered products. When the inventory scanner runs, it launches...
View ArticleDatabase Repair Utility (DBRepair.exe download)
Download Download dbrepair06022011.zip for LANDESK 9.0 and 9.5 databases. Compatible with 9.0 supported Core OS's: Windows Server 2003 32 bit and Windows Server 2008 R2x64. This dbrepair includes the...
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Custom Data Registry Scan Not Working: How To Pull Registry Information Using...
Problem:Custom Data is not being sent in inventory or you would like to start pulling registry information using the Custom Data registry pulls. Cause:There are a number of different problems that can...
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Disable WMI Scanner Rules from the Landesk Scanner Group
DescriptionWithin some environments, there have been reports of the Landesk Scanner Group WMI rules causing the inventory scanner to take a substantial amount of time to complete. CauseThe WMI calls...
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Inventory Scanner sits at "Communicating with core over TCP/IP"
Overview On new versions of LDMS, you may notice that the inventory scanner sits at "Communicating with core over TCP/IP" for a long time, seemingly doing nothing, when launched manually. This is due...
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Database Exception: Error Committing on Table...Increased column size might...
Description: This document describes how to resolve "Database Exception" errors found in a core servers Event Viewer. Event ID 4100 and sourced from the "Landesk Inventory Server". Database...
View ArticleIn Inventory, where is the "Login Name" pulled out from when the Inventory...
Environment: LANDesk Management Suite - All Versions Question: In the inventory of a client, "Login Name" provides the last user which was logged on the client during the last inventory scan, but if...
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Inventory scan from the Managament Console fails for Red Hat 6 / CentOS 6...
Environment Red Hat Enterprise Linux 6CentOS 6 Problem/Issue/Symptoms The inventory scan started from the LANDesk Management Console fails on Red Hat 6 and CentOS 6 machines.In the screenshot reported,...
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Break Down of the Scanner for Unmanaged Device Discovery
Unmanaged device discovery (UDD) provides many ways to scan for and detect unmanaged devices on your network. This is a Break Down of the Scanner for Unmanaged Device Discovery for users Quick...
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How to scan multiple sets of custom registry information
- Environment LDMS 9.0, LDMS 9.5 - Description This article will explain how to get different sets of custom registry into the inventory.In order to generate the inventory, the local scheduler use a...
View ArticleInventory Scan Error Missing loc32vc0.dll on Windows 8
Applies to LANDesk Management Suite 9.5 and newer. DescriptionInventory scan on Windows 8 returns the following error: Ldiscn32.exe - System ErrorThe program can't start because loc32vc0.dll is missing...
View ArticleInventory scans are sent to the errorscan folder
Description of the issue: Inventory scans are sent to the errorscan folder. The application log in the eventviewer gives the following error message: The description for Event ID 4100 from source...
View ArticleInventory Scan & Bandwidth consumption
This document provides network bandwidth consumption information about the LANDesk Inventory system within LANDesk v9.0 Environment: a. VMware 7.0 virtual machines b. Windows 2008 R2 64 bits...
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LDMS 9 The Event Viewer Application Log has Event 4100; E_FAIL error message;...
DESCRIPTION Applies to:LDMS 9.0. Read the additional notes section for 8.8 Some Windows 7 Machines are not showing up in the All Devices window and the Event Viewer Application Log shows the following...
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Create a query to show computers that haven't scanned in for x days
You can use some sql statements when creating a query to make them more dynamic. One example is to create a query showing machines that haven't scanned in for more than x days. So choose Computer item...
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How To: Report mapped network drives in Inventory
Reviewed: 12/28/2015Report mapped network drives in Inventory By default, mapped drive data is not reported in Inventory. To report on mapped drives, we need to add data to the inventory scan. Please...
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How To: Add Local Shares and Network Drives to Inventory
Overview This document goes over the process to add shares and mapped network drives to a device's inventory record. This process uses the script attached to the document.This script IS NOT supported...
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