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The In-Depth Guide to Rollups in 9.6 and SQL Replication (9.6 onward - SQL...
Description: In 9.6 Rollup technology changed to SQL Replication. There are many questions about this change as well as information about how it works and is utilized by LANDesk. This guide is designed...
View ArticleGeneral Inventory Status Guide
Below is a list of messages and status that are returned to the console. At this point these are the most common messages that are returned during an inventory scan. RequestingShown when first...
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How software packages are gathered for Inventory
Applies to LDMS 8.8 & LDMS 9.0 Software Packages found in a client’s inventory are made up and gathered from two different segments. Executed software packages and Discovered software packages. To...
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Inventory Scans Have Stopped Processing on the Core Since the 9.5 Upgrade
ProblemInventory Scans Have Stopped Processing on the Core Since the 9.5 Upgrade Cause:The Intermediate File Extension carried over from the MP install. This can be caused by the scan files having the...
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How to disable/enable SQL Replication and remove publishers for
Description: This is an walk through on disabling and enabling SQL Replication when working with Rollup cores in 9.6. Note: How this works on a SQL Cluster may be different. Right-click Replication...
View ArticleHow to Increase the Width of FilePath in the Data_Files table to prevent some...
How to Increase the Width of FilePath in the Data_Files table to prevent some scans from throwing an error. ProblemSome files have a path that exceeds the length of 255 characters when including the...
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10 simple checks to Troubleshoot Inventory - Devices not updating, Duplicated...
Purpose There are many different reasons why Inventory is not processed, updated or duplicated. This article will address the most common ones. Verify the Processing of Inventory Scans The inventory...
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How to run an Agentless Inventory scan on multiple computers from the Core...
Applies to LDMS 9.0 to 9.6DescriptionHow to run agentless inventory scans on multiple computers from the core? This would run the agentless inventory scan on multiple computers at a time using...
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How to scan .jpg or .bat extension files (or any other extension) on LDMS 9.6
Versions affected: LDMS 9.6 in 9.6 you modify the scanner behavior via the console under manage software list. Under settings you can add the extensions to the DataFileExtensions and this will give you...
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Tips of software in Inventory and the software in database query.
Sometimes you may want to inquire from the database about software, packages or products information directly rather than from the inventory in console, say, you need to prepare some reports with...
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How to find and query Custom Data via SQL
I - IntroductionII - Preparation and general recommendationsII.A - First StepsII.B - What is Metadata?III - Understanding the relationships between tables.III.A - The UNMODELEDDATA tableIII.B - The...
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How To: Create A Full Sync Inventory Scan As A Scheduled Task
How to:This guide will show you how to create a full sync inventory scan as a scheduled task.Note: If you would like to run an immediate sync scan on selected devices it is available on the right click...
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Inventory Scans Stopped Processing
Possible symtoms:Inability to add devices to bare metal.Scans back up in the LDScan folder.Mini SCN's not being processed.MS Event Viewer Application log shows license check failure after restarting...
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Inventory Scan Missing 32-bit Applications from Add or Remove Programs
If you are missing applications in your Add or Remove Programs, you may be affected by a recent defect found in SP1 (9.50.1.159B). It would appear that the 9.5.2.66 version of the LDIScn32.exe is not...
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Database exception errors - Deadlocks
DescriptionAfter upgrading to LANDesk Management Suite 8.7, the core server's Application Event Log is getting a lot of error entries similar to this one: Database...
View ArticleError: Could not allocate space for object 'objectname' in database...
Description: In the event viewer the following error is recorded under the application log - Source: LANDesk Inventory Server ServiceType: ErrorEvent ID: 4100Description:Database exception: SCA759.SCN,...
View ArticleHow to manually purge the Inventory attribute change history
How to manually purge the Inventory attribute change history When the Inventory History feature is used (Configure -> Inventory History)every change of the monitored attributes is logged in the...
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Where is Custom Data stored in the database?
Versions LANDesk Management Suite 8.7 and 8.8 Description Where is Custom Data information stored in the Database? InformationalThe object name "Internet Explorer" is stored in table name metaobjects...
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Database Exception "The size of Table.Field is too small. Increase its size...
SubjectDatabase Exception "The size of Table.Field is too small. Increase its size by at least xx." Event ID 4110 Description-Event Viewer > Application Log - Event ID 4110 - shows a Database...
View ArticleHow to: Maintain the FILEINFOINSTANCE Table and how to optimise its size
Question: I noticed that the FILEINFOINSTANCE table is growing bigger and bigger and it's taking a lot of space of my DB. How can I maintain it? What is FILEINFOINSTANCE Table? FileInfoInstance is a...
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