Description
When running ldiscn32.exe (inventory scan) on a client get an error popup "Unable to launch custom inventory application" appname.exe
Where appname is the name of a custom application being called.
Cause
The custom application being called by ldsnhlp.ini does not exist or is corrupt on the client.
Resolution
The file that launches custom inventory applications is ldsnhlp.ini on the core it is found in ldlogon, on the client it is found in ldlclient.
Modify the ldsnhlp.ini so it is either not calling an unusable application or so it calls the correct custom application. If the modifications are done on the core, then a new agent needs to be built and or deployed.